Frequently Asked Questions
- What does Premium Gifts 4U sell?
We sell a wide variety or collectibles, gifts and decorative items, gadgets, novelties, toys and games, as well as specialty holiday items, gifts and ornaments. We are constantly adding new merchandise to our inventory.
- How are returns handled, and what if the product I purchased is damaged when I receive it?
Any items that are damaged or in any way unsatisfactory when you receive them may be returned within 30 days for a refund, or we can ship a replacement item to you.
- How much is the shipping cost?
Shipping charges are determined by the weight and destination of the package. Once you submit your order, the shopping cart will total the shipping amount for you.
- What if I place an order and some of the items are out of stock?
Once we process your order, if some of the items are out of stock, we will ship the items that are in stock and notify you of the out of stock items and their re-stock date. You will not be billed for any items that are not in stock.
- How long will it take to receive my order?
Once your order is processed, it is shipped out of the warehouse within 24 hours. Shipping time normally takes 5-7 business days.